Making a claim? We’ll handle the tech bit.
Accidental damage, theft replacement, liquid damage or a device that’s been written off — we provide the inspections, written reports and repairs your insurer needs, without the runaround.
Everything your insurer asks for
Most claims stall because the paperwork isn’t right. We make that part simple.
Written damage reports
A clear, itemised engineer’s report describing the fault, likely cause and cost to repair — the document most insurers ask for.
Formal repair quotes
Itemised quotes on letterhead you can submit directly with your claim, including parts and labour.
The repair itself
Once your claim is approved we carry out the repair with a 12-month warranty on our work.
Free assessment
Bring the device in and we’ll assess it free — no obligation, whether you claim or not.
Beyond economical repair
If it can’t be saved we’ll say so in writing, which is often exactly what a write-off claim needs.
Business & fleet claims
Multiple devices damaged? We’ll assess and document the lot in one go for your business policy.
Honest advice first
Plenty of repairs cost less than a policy excess. Before you claim, it’s worth getting a real price — we’ll tell you straight if paying us directly works out cheaper than going through your insurer, and you keep your no-claims intact.
We’re an independent repair shop, not an insurance company, and we’re not tied to any particular insurer. That means the report you get from us is simply what we actually found, which is what makes it useful evidence for your claim.
Data matters too — where a device is repairable we do everything we can to preserve your photos and files, and we’ll tell you upfront if that’s at risk.
Need a report for your claim?
Pop in with the device, or call and we’ll tell you exactly what your insurer will need. Open 7 days — Mon–Sat 9–6, Sun 10–5.
